The Importance Of Coherence In Citizen Reportage

A few days ago, I came across an Instagram post that narrated the personal account of a woman whose livelihood had been devastated by current economic conditions. The post alleged that a rise in Goods and Services Tax had resulted in the lady’s foreign clients ceasing their relationship with her small enterprise.

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Prima facie, this post made little sense, as the export of goods and services is Zero rated, and would not impact pricing offered to overseas clients. Even if suppliers of her raw materials charged GST, this would be recoverable as an input tax credit, and would have a net-zero impact on the financials of the small business. I brought this to the notice of the person who posted it – let’s call her SCL.

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To SCL’s credit, she didn’t block me, but launched into an explanation of how the subject of this post is not an exporter but is a contract manufacturer of products that are eventually exported. This is a direct contradiction of the post that suggests that this lady does direct business with foreign “suppliers”. SCL further explained that an increase in living costs necessitated an increase in wages, reducing this producer’s competitiveness, thus impacting their business.

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From SCL’s explanation, it’s clear that the subject’s woes are the result of multiple intersecting causes such as: a predatory market for handmade goods that exploits craftspeople – whether carpetmakers in Kashmir, silk weavers in Kancheepuram, or diamond polishers in Surat; a vulnerable supply chain that results in widely fluctuating input costs – especially those with an agricultural element such as wool, silk, timber, or coir; poor financial inclusion that drives artisans and small business to predatory money lenders in the informal credit sector; and a rapidly rising cost of living in urban centres driven by income inequality and gentrification.

Thus, while SCL’s post highlights a genuine tale of misfortune, it’s factually incorrect in attributing it to the Goods and Services Tax.

Now this post was not a stand-alone observation a-la “Humans of New York”. It was positioned in the light of a highly publicized political protest against an immigration law passed by the Government of India. With the Indian political sphere rapidly flooding with exaggerations and falsehoods, factfulness and coherence are critical to citizen reportage. In a time of increased vitriol, across the globe, the fences are heavy with sitters, and reasoned, factual accounts are critical to attracting thoughtful, high-commitment allies.

In her last message, SCL claims that her intention in making this post is to encourage “people to come to these protests and see what demands are being made, instead of relying [on the] mainstream media that paints a wrong picture”. While I do agree that evening Scream TV and unethical spin – particularly by the vernacular papers – are serious issues, SCL’s own post that centres on a factual inaccuracy is as damaging. As an empath and an artist, she’s certainly putting her heart and skills to support her cause, but the remedy of a murky media environment is NOT to muddy it further with factual inaccuracies.

Citizen reporters like SCL do indeed perform a powerful public service when the thoughtful are tuning out from the mainstream media. However they do need to ensure that facts, coherence, and context – the holy trinity of reporting – shine bright in their posts.

Original images excerpted from https://www.instagram.com/sadak.chhaap.ladki/ under “fair use” principles.

 

Is Social Media Abstinence The Next Diet Trend?

 

In mid-2018, I took a one-month break from Facebook. Though this hiatus was aimed at freeing up time and headspace to deal with the birth of my daughter, I found positive effects on other areas such as increased creative output and better focus on both my work and life. I eventually slid back into regular use, though at much reduced levels than in the past.

Three weeks ago, I dropped off Facebook again. I don’t log on to the platform, though the articles that I post on LinkedIn are posted to Facebook via the LinkedIn for Facebook widget. In a mere six days of abstinence, my writing output has shot up, and I find myself more focused. I now communicate one-on-one by Email or phone, and am drawing away from Whatsapp too. [since writing this, I briefly came back on the platform during the holidays]

I have discovered that I’m not the only person shunning Facebook. A number of people I have reconnected with in the past few days claim that they rarely log on anymore, and all of them report increased focus, better productivity, and improved mental health in separating from Facebook and Instagram.

In late 2011, I went on a low-carb diet to drop some weight. By July 2012, I had dropped to 74 kilos and 10% body fat from a peak weight of 110 kilos circa 2009. At that time, people following Low Carb, Paleo, and Keto diets were rare in India. However, now, with 2019 around the corner, almost everyone I know is on some sort of low-carb diet. In fact  These have become so popular, that here in Gurgaon, there are take-out kitchens that specialize in meals for those on Low-carb, Paleo, or Ketogenic diets. Considering the feedback that I’ve been getting from people who have cut back on Social Media use, could the Social Media Fast be the next diet trend?

With people now shunning Facebook in particular, it seems likely that Social Media has peaked. Multiple regulatory issues – starting with Cambridge Analytica – and now the indications of improper data sharing with Yandex and Netflix have revealed how the malevolent trinity of Facebook, Instagram, and Whatsapp is exploiting user data and driving social behavior. There is no hope of any imminent regulatory oversight of these social media platforms. Mark Zuckerberg’s five-hour appearance before a US Senate Committee – available in its entirety on Youtube – revealed that the political establishment is arrogant in its ignorance of the real issues in ethics and privacy relevant to social media.

These public spectacles have begun to change the way people regard Social Media. Perhaps its growth days are over and we shall soon she the kind of stagnation that has hit tablet computers and e-book readers. In fact, a contraction may be around the corner.

Another key factor is that Humans in general are trending to internal improvement and introspection. According to Forbes magazine, Headspace, an app that provides guided Mindfulness meditation sessions has been downloaded 11 million times and has 400,000 paid subscribers. Publishers in the UK and USA are reporting a spurt in sales of books on meditation and yoga, and globally, the number of yoga alliance certified instructors is increasing exponentially. Meditation and Fitness are not the only self-improvement businesses that are booming. Life, career, and dating coaches are a rapidly expanding sector of the self-improvement market. Two years ago, one of my mentors joked that “Coach is the new LinkedIn code word for unemployed”. He has since engaged a coach to improve his social communication skills. My own mindfulness and self-awareness based advisory practice has grown substantially solely by word-of-mouth since 2015. An increasing number of people now realize that material fulfillment and social media bragging do not bring happiness. Mindfulness and self awareness are incredibly demanding pursuits. A fair amount of time and emotional labour is needed in the early months, and I’ve noticed that my own clients and other people on mindfulness programs tend to draw this time by cutting back on social media.

The addition of one billion new mobile data consumers in the Orient may bump social media adoption figures, but it is likely that social media utilization has peaked, and as people look inwards in the economic and social volatility ahead, the Social Media Fast could become the new diet trend, and Facebook the new Refined Sugar.

If your 2019 goals include increasing focus, happiness, or energy; completing self-paced educational courses; or resurrecting a long-forgotten hobby, consider Social Media Abstinence. It’s probably the one factor that will decide success or failure.

The ‘Single Cause’ Trap

There has been yet another school shooting in the USA, and the usual rhetoric has kicked up again. The pro-gun and no-gun lobbies are amping up the noise on their agenda; the religious conservatives are bemoaning the loss of family values and ‘Christian’ morals in American youth; the techno-luddites have trained their guns on social media and the narcissism they believe it breeds; the Red Pill crowd talks about how spree violence is a consequence of the pressures of “being a man” in today’s world; there are also those who say something about “toxic masculinity”.

Taken in isolation, each and every one of these causes falls apart. Wealthy Switzerland, Middle-Income Philippines, and low-income Yemen are awash with guns, but nobody there is shooting up schools every three days. Much of Scandinavia, where gun ownership is high, has strayed from its Lutheran roots. You don’t hear of weekly shooting sprees in these countries. Oh, there was that one Nutty Norwegian, whose rampage skewed national averages, but taken objectively, it was just one incident. The current criticism of social media is nothing new. It’s the same chant that rang out against videogames, television, rock and roll, and even cinema. And as for those who blame the pressures of being a man or toxic masculinity – they would be foolish to not realise that gender and sexuality are now accepted to be spectra rather than absolutes, and social acceptance is widening beyond the classic stereotypes – there’s a space for everyone.

As an investigator and risk consultant, I see that clients often latch on to single factor in the mistaken belief that a unidimensional approach to an incident will help mitigate risk and that ultimately, finding a single point to focus all blame makes all the bad go away.

There NEVER is a single cause.

Whether a security, integrity, market, or societal calamity, there are contributing factors, accelerating factors, and a trigger. Looking at each event as a campfire – a contributing factor would be the stack of wood and the kindling, the accelerant would be the camp fuel, and the trigger would be the Zippo that sets the whole heap aflame. It’s easy to blame the Zippo as the cause of a fire, but the wood, the kindling, and the fuel played a significant if not essential role.

As an investigator, one of my favourite tools is the Ishikawa – or Fishbone Diagram. I’m going to attempt a crude Fishbone for this particular event. (NOTE – this is not a professional opinion or analysis of this incident, but just an example to illustrate the use of this tool)

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Managing risks requires the intellectual horsepower to separate events into causal buckets like this and tackle them individually. This of course, is the approach for someone who is sincere about tackling a problem. An analysis of these causal buckets will lead to an accurate analysis of where the blame lies. More importantly, this analysis will yield crucial feedback on what can be done to reduce the probability of a repeat occurrence.

Of course, such an analysis must be founded on a genuine desire to see that such tragedies do not reoccur. The current discourse is far from that. Each tragedy is being leveraged in a political blame game or to promote vested interests.

So when you’re a spectator to a media circus around a calamity – do not feel pressured to take sides with the blinkered mobs that think there is a one-step solution – they may each be partially right, but are usually completely wrong.

Bitcoin: The Party is Just Beginning

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As of writing, Bitcoin is trading at USD 2,605, having surged from around USD 800 since January 2017. In addition to Bitcoin, other Cryptocurrencies have seen a surge too. Ether, another “digital token” that is intended as a medium for paying transaction fees on the Ethereum computing platform has risen in value from USD 10 to about USD 200 in the same time period. Other Cryptocurrencies such as Ripplecoin, Zcash, and Dash have also seen an explosion in value.

What are people saying?

Public opinion towards Cryptocurrencies has always been divided. However, with the new surge in the market, opinions have become even more polarized. Sceptics hinge on Bitcoin’s first impression as being a black-market currency and call this a bubble, while proponents contend that this is a global currency that is just going mainstream and can indeed go way higher.

So what is actually happening?

A number of market observers are right in noting that Cryptocurrencies are exhibiting bubble-like behavior. For Bitcoin, which isn’t backed by a central bank or doesn’t have a market regulator, this is particularly true, as its value is purely notional. Ether, a digital token that is incorrectly regarded as a Cryptocurrency, has real-world utility, but is still in an early experimental state that does not justify its current market price. In addition, the potential supply of Ether is infinite, unlike the Bitcoin – which has a finite supply hard-coded into its design. Long story short, the critics are right – we ARE in an ebullient Cryptocurrency bubble, and a painful correction is certain – but not imminent.

Why is this happening?

Skepticism notwithstanding, Cryptocurrencies are taking baby steps to going mainstream. In many countries, authorities are actually studying Cryptocurrencies, and exploring ways to regulate them. Even in notoriously conservative regulatory jurisdictions like India, sites like Unocoin are permitting people to buy Bitcoins for cash. Zebpay, another platform, allows you to make small payments using the currency. Each passing day, Bitcoin in particular inches close to mass acceptance and has thousands of new users signing up.

Value as a currency aside, the Blockchain technology that cryptocurrenices are based on has tremendous potential. Ethereum, as a technology platform, has just begun to explore this. A number of Ethereum projects such as the DAO, Akasha, and Gnosis have received an enthusiastic response from the market and have been successful in raising millions of dollars in funding. Today, hundreds of companies, in technology, banking, media, communication, and logistics are looking at ways that Blockchain technology can be leveraged for profit. When these efforts mature, platforms like Ethereum will achieve their true potential, as their Software as a Service (“SaaS”) offering will give users access to obscene computing power at a minuscule cost.

The most prominent factor in this bubble right now, is the Cryptocurrency casino. The utility of the Blockchain and the growing acceptance of Bitcoin do not entirely justify the surge in Cryptocurrency prices. However, millions of people around the world have discovered the speculative opportunities in Cryptocurrencies and have begun to trade them for profit. In fact, all Cryptocurrency trade today may be attributed to speculative trading, as the amount of Cryptocurrency used for actual transactions is microscopic. This is not unprecedented. According to the Bank for International Settlements, global trade in foreign exchange (“FX”) was about USD 5.4 trillion per day in April 2016. Incidentally, the total value of the world’s money – currency and bank deposits – is about USD 81 trillion (Source – CIA World Factbook – 2015). To put this in perspective, money equal to all the notes, coins, and bank deposits in the world changes hands every 15 days on the world’s FX exchanges. This entire market is speculative – run largely by multi-million dollar computers playing against each other. In comparison, the cryptocurrency market, valued at around USD 60 billion, is negligible.

The Cryptocurrency market is gaining in speculative appeal, but this journey is just beginning.

The Japan Factor

Japan is the most mature market for FX speculators in the world. Ordinary Japanese citizens generate a trading volume of hundreds of billions of dollars each week. Starting April 2017, Japanese regulations have made it easier for their citizens to trade Cryptocurrencies, especially Bitcoin, and as the chart below shows, a large part of Cryptocurrency trading today is in Yen. Bitcoin, with its massive swings, is the perfect currency for a bold FX trader. In fact, the mainstreaming of Bitcoin will accelerate now that Governments are taking notice.

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The party is just beginning

The number of people trading Cryptocurrencies is increasing. Global events that harm public faith in institutions are accelerating acceptance by lay people. Major moves in cryptocurrencies can be seen after events such as Brexit; the demonetization of high-denomination notes in India; and anti-speculation measures by Chinese regulators. An increasing number of freelancers are accepting Bitcoin for international payments to avoid expensive bank fees. With each passing day, people are finding new use for Blockchain technology and are solving complex technological problems with platforms such as Ethereum.

The market for speculation is growing rapidly, as a number of highly secure and versatile trading exchanges are offering investors the option of trading Cryptocurrencies against regular currencies. These exchanges form strong and influential interfaces with the mainstream financial system. Indeed, a number of derivatives houses are already writing “exotics” pegged to cryptocurrenices. As such activity grows, Cryptocurrencies will attract more investors and the resultant demand will drive prices higher.

The entire market will see expansion. Unlike conventional currencies, Cryptocurrenices are freely traded against each other. This creates arbitrage opportunities between pairs and exchanges. All major Cryptocurrency exchanges permit algorithmic trading by end users. Large scale exploitation of arbitrage opportunities will cause prices to even out in the long term. The wide swings seen in recent years will become increasingly uncommon, and as platforms like Ethereum increase their operational utility, the trends in individual currencies and tokens will lean towards fundamentals.

There WILL be a crash

From Tulip Mania to the Dotcom bust, rabid speculation has always led to devastating crashes. This is likely to happen even with cryptocurrencies. Thanks to platforms like Ethereum, there is now a low barrier of entry to Cryptocurrencies. Today a lay user with minimal experience with solidity – Ethereum’s programming language – can institute his own currency and even make it freely tradeable with minimal effort. Projects like DAO and Gnosis are large-scale examples of this. Additionally, rapid advances in computing, networking, and storage technology will uncover deficiencies in existing cryptocurrencies, leading people to newer products and causing obsolescence of older ones. Many people who trade wildly will be completely wiped out.

And then a resurgence

However, like the Dotcom bust preceded a fundamentally sound expansion in the Hardware, Internet, and Mobile sectors, the fundamental appeal of Blockchain technology WILL drive resurgence in the industry and bring about mainstream businesses in Blockchain. Indeed – a Blockchain-based ERP system would be impossible to manipulate in order to deceive investors, regulators, or tax collectors. Corporate entities structured in “smart contracts” on platforms such as Ethereum could do away with Audit and Compliance functions entirely – saving massive amounts of money that could be better applied to innovation or worker welfare. Cryptocurrencies and Blockchain are here to stay. Will we one day have a global economy where money and services flow freely across international borders free from protectionist measures and oppressive taxation? Blockchain and Cryptocurrencies can deliver – but today, we can merely dream.

Trump Is Just a Symptom

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‘Trump rode into the White House on a wave of xenophobia, fear-mongering, misogyny, helped by blatant boasts and brags.’  – Sandipan Sharma on Firstpost.com; 17 May 2017.

The press needs to stop saying stuff like this. This would imply that the majority of Americans are racist, misogynistic, and paranoid. As much as sections of the non-US media would support this assertion, I reject this. The incessant repetition of this half-truth has become somewhat tiresome, so I decided to go back to the New York Times’s Exit Polls to see if I had any fresh ideas.

Note: The percentages mentioned in the following paragraphs are not absolutes, but are based on the respondents to the exit polls cited by the New York Times.

So, did he really ride a wave of racism? Well, the fact that he won 8 per cent of Black votes and 29 per cent each of the Hispanic and Asian votes doesn’t really support that assertion. Despite open support from organizations with anti-Semitic leanings and other religious prejudices, 24 per cent of Jews and 29 per cent of those of “other” faiths too voted for him. Misogynist? The 42 per cent of female voters who voted Orange may disagree. Oh yes, there was his bragging of groping women, but obviously, the aforementioned female voters were willing to let that slide – perhaps given other factors that they considered to be more important.

So, what were the big questions? Coming back to the NYT’s Exit Poll, 59 per cent of those who foresee a better life for the next generation voted for Hillary. Conversely, 63 per cent of those who saw a bleaker future voted for Trump. Let’s tie this to another question – that of Family financial situation. 72 per cent of those whose financial situation had improved since 2012 voted for Hillary, while 78 per cent of those who had seen a decline chose Trump. So who were these people?

According to the Bureau of Labour Statistics, the unemployment rate has plunged from 8.3 per cent in January 2012 to 4.7 per cent in December 2016. The DJIA has risen from about 12,200 in January 2012 to about 17,000 at the time of the election. The S&P 500 has rocketed from about 1,427 in November 2012 to 2,400 today. So more people are working, and people’s investments are doing well – so whose financial situation has declined? I’ll hazard a few guesses. Perhaps the underemployed – those who have college degrees and student debt, but haven’t been able to find jobs that would afford them a dignified life. According to a study by Accenture, more than half of US workers who graduated in 2016 stated that their jobs do not require their college degree. Maybe the ageing – having built lives in America’s golden age of growth – they find themselves pushed to the wall by healthcare and living expenses after a life of honest toil. There are other factors too – Trump’s support base came from suburbia and small town America. Evangelical Christians overwhelmingly voted Orange – despite Trump’s arguably unchristian ways. They likely saw him as the candidate whose agenda was not centered around gay rights, abortion, or bathroom privileges.

The conditions that led to Trump’s victory did not come up overnight – they were probably building up over the years. Let me conjecture – a labour gap caused by putrid educational system triggers an inflow of foreign professionals who advance financially and professionally and build a privilege base for their children. Automotive jobs get moved to Mexico – cities that came up around these companies decay without the social or urban rehabilitation that such a drastic shift requires. Rising income inequality triggers radically divergent health, education, and social outcomes, creating a greater social and ideological divide. I could conjecture all day.

Each question on this poll opens up new questions. Who really is looking for answers?

The Current anti-Trump discourse in the US suggests that not much thought that gone into the reasons behind the election’s outcome and where the Democratic Party lost the plot. Trump opponents are waxing delusional – “the electoral college will do the right thing” or “He’ll be impeached within a month” and so forth. There is no indication that any serious thought is going into what has just happened. People are amusing themselves with satire – which may soothe their bewilderment, but will not solve anything. Let the Democratic Party sit down and run a detailed analysis of the reasons they lost. No, it wasn’t the Email scandal; no, it wasn’t Russian interference, no it wasn’t an image issue. They must resist the temptation to break this into bullet points. There are complex causes that led to this outcome – the analysts need to come up with one MASSIVE fishbone diagram that should lead the structure of the Party’s manifesto into the next election.

In one way, Trump’s rise to the Presidency has been the manifestation of the Gandhian proverb – “first they ignore you, then they laugh at you, then they fight you, then you win”. He’s won. The mocking must stop. If anything, it alienates the people who voted for him. There is no dialogue if your interlocutor feels that he is being treated like a fool. Contempt and scorn breed anger. Anger will pave the way for the next beast that will be far more hideous than we can possibly imagine.